Welcome Bonus
300% up to ₱300

Other markets only

Wagering
20×
Min. Deposit
₱100
Max. Cashout
₱500
Games
1,350+

Contact Jili Casino

If you need help with Jili Casino, contact our support team at support@jilicasino.click. We aim to make it easy to find clear information and resolve player questions. Whether your enquiry concerns your account, payments, verification or responsible gambling, please provide enough detail for the team to understand what you need.

Jili Casino operates under a licence issued by the First Cagayan Leisure and Resort Corporation in the Philippines. GLI Labs tests the random number generators across the platform.

  1. OperatorJILIKO Entertainment City
  2. Established2022
  3. Games1,350+
  4. SupportLive chat 24/7

How to get in touch

For assistance, email support@jilicasino.click. Support usually replies within 24 hours, although response times may vary depending on the nature and number of enquiries being handled. Please avoid sending multiple messages about the same issue, as this can make it harder to track your request.

To help support review your enquiry faster, include your account email address or username, a short description of the issue, and screenshots if relevant. Do not include your password or other sensitive security information in an email.

  • Account access, profile or verification questions
  • Deposit and withdrawal enquiries
  • Questions about applicable bonus terms
  • Technical problems affecting the website or account
  • Responsible gambling requests, including requests for account support or restrictions

Before contacting support

Please check that the email address or username in your message is correct and describe what happened, including any relevant dates or error messages. If your enquiry relates to a payment or technical problem, screenshots can help explain the issue. Support may need to ask for further information to protect your account and assess the request. For responsible gambling concerns, contact the team as soon as possible so your request can be considered appropriately.