Jili Casino Terms & Conditions

1. About these terms

These Terms & Conditions form an agreement between you and the operator of Jili Casino. They apply to the website, mobile services, games, account features, promotions and any other services made available through the platform. By accessing or using Jili Casino, you confirm that you have read, understood and agreed to these terms, together with any other rules or policies displayed on the site.

If you do not agree with these terms, you must not use Jili Casino. The operator may publish additional game rules, promotional conditions, payment rules, privacy information and responsible gambling guidance. Those documents form part of these terms where they apply to a particular service or activity. If there is an inconsistency, the specific rule for the relevant service may apply to the extent permitted by law.

Jili Casino is intended for adults who are legally permitted to participate in online gambling in their location. You are responsible for checking the laws that apply to you before using the site. Access may be restricted in some countries, regions or circumstances. The operator may block access where gambling is not permitted or where it cannot lawfully provide its services.

Changes to these terms

The operator may update these terms from time to time to reflect changes to services, technology, legal requirements or business practices. The latest version will be made available on the site. You should review the terms regularly. Continued use of Jili Casino after an update is published may indicate acceptance of the revised terms, unless applicable law requires another form of notice or consent.

Headings are included for convenience and do not affect the meaning of these terms. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

2. Eligibility and your account

You must meet the minimum legal age and all other eligibility requirements that apply in your location. You must provide accurate, current and complete information when registering or using an account. Information may be checked using reasonable verification procedures, and you may be asked to provide documents confirming your identity, age, address, payment method or source of funds.

• You may hold only one personal account unless the operator has expressly approved another arrangement.
• Your account must be registered in your own name and used only by you.
• You must keep your username, password and other account credentials confidential.
• You must tell the operator promptly if you suspect unauthorised access, incorrect account activity or a security issue.
• You must not sell, transfer, lend or otherwise allow another person to use your account.
• You must not register or play on behalf of another person.
• You must not use the platform if you are self-excluded, suspended, restricted or otherwise not eligible to participate.

You are responsible for activity carried out through your account unless you have reported unauthorised use promptly and the operator determines that you were not responsible. The operator may refuse registration, request further information, limit account access or close an account where it considers this necessary for security, compliance, responsible gambling or other legitimate reasons.

Verification and fair use

The operator may carry out identity, age, fraud, anti-money-laundering and responsible gambling checks. You must cooperate with reasonable requests. If information cannot be verified, is inaccurate or appears misleading, access to some or all services may be delayed, restricted or withdrawn. You must not attempt to bypass verification, account restrictions, geolocation controls or technical safeguards.

You should keep your personal information up to date and notify the operator if your circumstances change. The operator may retain records and transaction information for the period required by applicable law, compliance obligations and legitimate business purposes.

3. Deposits, withdrawals and gameplay

Only payment methods displayed or approved through Jili Casino may be used. Payments must be made using a method held in your own name, unless another arrangement is expressly permitted. You must not use a payment method without the permission of its owner. The operator may reject, reverse or investigate transactions that appear unauthorised, fraudulent, unlawful or inconsistent with these terms.

Funds credited to your account are intended for lawful participation in the services. You must not use the platform to launder money, conceal the source of funds, facilitate crime or conduct any other prohibited financial activity. The operator may request information about the purpose of a transaction or the source of funds where required by law or internal controls.

Withdrawals may be subject to account verification, payment checks, applicable game rules and legal requirements. Processing arrangements, minimum or maximum amounts and available payment options may vary and will be shown through the relevant service. A request may be delayed or refused where information is incomplete, an account is under review, a payment method cannot be used, or there is a reasonable concern about fraud or misuse.

Games and results

Games must be used in accordance with their displayed rules. Outcomes are determined by the applicable game system and, where relevant, randomised technology. You accept the result recorded by the platform, subject to correction of an obvious technical or administrative error. If a game is interrupted by a technical problem, the operator may take reasonable steps to restore the correct account and game position.

You must not exploit errors, glitches, defects or unintended features. If you identify a possible error, you should stop using the affected feature and report it through the available support channel. Any benefit obtained through an error, fraud, collusion or prohibited activity may be cancelled or recovered, subject to applicable law.

Promotions

Promotions, bonuses and rewards may be subject to separate terms. Those terms will explain eligibility, qualifying activity, expiry, wagering or play requirements, withdrawal restrictions and any other conditions that apply. You should read the specific promotional terms before participating. The operator may withdraw or amend a promotion where permitted, including where misuse, technical error or suspected abuse occurs.

4. Responsible use, prohibited conduct and legal information

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose. Jili Casino may provide tools and information to help you manage your play, including deposit controls, activity information, time reminders, account breaks and self-exclusion options. Availability and operation of these tools may vary, so you should follow the instructions shown on the site.

If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek independent help from an appropriately qualified service. You can also contact the operator to ask about account restrictions or closure. Requests for self-exclusion or account closure should be made through the available account or support process. A restriction may not prevent access to other gambling services, so consider using broader exclusion options available in your jurisdiction.

Prohibited conduct

• Using the site for unlawful, fraudulent or deceptive purposes.
• Attempting to manipulate games, results, promotions, payments or account records.
• Using bots, automated software, scripts or other tools that provide an unfair advantage.
• Colluding with other users or sharing information to obtain an improper benefit.
• Interfering with the operation, security or availability of the website.
• Uploading malicious code or content, or attempting to access another person’s account or data.
• Infringing intellectual property, privacy or other rights.
• Using abusive, threatening, discriminatory or misleading material when communicating with the operator or other users.

If you breach these terms, the operator may warn you, restrict or suspend your account, cancel affected transactions or play, withhold or recover funds connected with prohibited conduct, and take any other action permitted by law. Where appropriate, suspected unlawful conduct may be reported to relevant authorities.

Availability, liability and privacy

The site and its services may be unavailable, interrupted or changed because of maintenance, technical issues, network problems, third-party services or circumstances outside the operator’s reasonable control. The operator does not guarantee that the platform will always be available, error-free or suitable for every purpose. Nothing in these terms excludes, restricts or modifies a right or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law.

To the extent permitted by law, you are responsible for losses arising from your breach of these terms, misuse of the platform or failure to protect your account. The operator’s handling of personal information is described in the Jili Casino Privacy Policy. By using the services, you acknowledge that information may be collected, used and disclosed as explained in that policy and as permitted or required by law.

If you have a question or complaint, use the support or contact process made available on the site and provide enough information for the matter to be reviewed. These terms continue to apply to relevant rights and obligations after an account is closed. Any dispute will be handled under the applicable laws and legal requirements relevant to the service and your location.